ROK Mobile Dealer Program Shut Down

Greetings Partners,

You may have already received the disappointing news regarding the abrupt shutdown of the ROK Mobile dealer program. This unexpected and surprising to everyone including their own internal employees.


ROK Mobile has committed that:

  • SIM card reimbursement
  • All customers phone lines will remain functional
  • Residuals and commissions will continue to be paid out
  • We will all be able to continue RTR payments
  • any funds within REUP Mobile are safe
    • REUP is a world-class payment system has many services loaded in has invested a lot of time, energy, passion, and funds into the ROK dealer channel so it is sad to see it go away but I am eternally grateful for the MANY relationships that were developed due to it. will continue our mission of empowerment through consumer electronics and prepaid wireless distribution. We will continue free graphic design services, supporting dealers for payments through REUP Mobile, and we are tremendously excited to communicate our new services line up coming soon.


I want to thank everyone for all of their support and welcome any calls for clarification….





Please the ROK Mobile message below:




May 4, 2018
Dear Valued ROK Mobile Distribution Partner:
A few years ago, we launched ROK Mobile with a vision to change the landscape of prepaid wireless services by offering customers more than just wireless service. Since then, we have provided our Customers with affordable wireless plans that have included features such as music, telemedicine, pharmacy savings and roadside assistance on some of America’s best 4G LTE networks.
We’ve also built great partnerships with you, our valuable ROK Mobile Dealers, who have provided our collective Customers with the positive experiences they deserve.
As part of its evolving business strategy, ROK Mobile has decided to discontinue all new Customer activations in the indirect retail channel effective today. The ability to accept ROK Mobile payments (i.e. “top-ups,” “refills,” “replenishment,” etc.) will not be impacted and we will continue our residual compensation program for the full tenure of each Customer activated in your location(s).
ROK Mobile is still operational and providing services to our Customers including wireless and Life Services activations online at
In-store merchandising and collateral do not need to be returned to ROK Mobile.  We will be communicating a SIM buy-back plan with master agents and retail locations very soon.
We thank you for your continued partnership. If you have any questions, please contact your ROK Mobile representative or Dealer Support at (909) 597-7300.
The ROK Mobile Team

ROK Mobile: Unlimited International & Domestic Talk and Text Plan for $20 on ROK Yellow


ROK & Dealer News
April 27th, 2018

Dear Partner,

On May 1st, ROK Mobile will be introducing Unlimited International & Domestic Talk and Text for $20/month on ROK Yellow! International Talk & Texting spans over 60 countries. For a complete list of countries to call, click here. For a complete list of countries to text, click here.

The new plan and replenishment capability will be available on all ROK Mobile TSPs at launch on REUP with E-Maze.domc

The ROK Mobile Dealer Compensation on this specific plan is structured differently, with a 40% MRC instant activation spiff and ongoing replenishment margins of 25% per transaction! ROK Mobile’s device subsidy program will not be eligible on this plan. Click here for the updated ROK Mobile Dealer Compensation Exhibit.

Additionally, specifically for this plan only, any non-replenishment of the customer’s second month will not adversely affect the dealer’s Second Month Replenishment Rate calculation, which saves you from any negative effects against your residuals and compensation adjustments. All other Compensation Adjustment scenarios remain in effect.

Digital collateral highlighting the new plan are available to download:

  • Click here for ‘Call the World’ poster
  • Click here for ‘Unlimited International & Domestic Talk and Text’ poster

If you have any questions, please contact Dealer Support at or (323) 381-5664

Thank you!

Introducing ROK TV: Free Live TV and Entertainment for ROK Mobile Customers

LOS ANGELES and LAS VEGAS, Jan. 8, 2018 /PRNewswire/ -- The best deal in wireless communications keeps getting better, with the addition of ROK TV to the ever-expanding list of services that make life easier for ROK Mobile customers.

ROK TV is an aggregation of all live television content available across the worldwide web and is available for viewing by customers with a ROK Mobile wireless plan all bundled into your minutes.

And it's free – included in the cost of a monthly ROK Mobile wireless bill. You'll have access to free, unlimited content on Android or iOS devices through Wi-Fi connections and on computer browsers. That includes programs from all major networks and non-broadcast providers like Netflix, Hulu, HBO and Showtime.

"ROK TV brings together thousands of online entertainment sources into one easy-to-use app. There are full episodes from the top TV networks, the largest free movie libraries, hundreds of curated live channels and more," said John Janes, CEO. "The price is absolutely unbeatable! Customers may even decide that ROK TV offers the kind of content and mobility that allows them to cancel their cable or satellite service."

Add It Up: ROK Mobile Delivers Better Living Through Wireless
ROK Mobile is dedicated to delivering valuable life services for anyone who uses a mobile device. The entertainment and information services of ROK TV joins ROK Life and ROK Rewards benefits that are already available from the best deal in wireless.

"When you add it all up, there are so many reasons to switch to ROK Mobile, the provider that delivers much more than wireless. ROK Life services take care of your family. ROK Rewards helps with shopping and dining expenses. ROK TV provides free entertainment," Clinton Ehrlich, VP of Marketing. "In our always-on-the-move world, we are the mobile provider that helps people live better lives."

Customers BYOD (Bring Your Own Device) and sign up for a ROK Mobile plan on either the nationwide Sprint 4G LTE Network, the nation's most reliable other CDMA Network or the nation's largest GSM Network. There are no contracts. ROK Mobile always provides unlimited talk and text, international calling and complimentary roadside assistance.

About ROK Mobile
ROK Mobile was founded by seasoned business innovators John Paul DeJoria (John Paul Mitchell Systems, Patrón Tequila) and Jonathan Kendrick (British entrepreneur) as a lifestyle wireless company delivering value-added social services with wireless plans. ROK Mobile believes consumers should expect more from a carrier, and its plans go beyond standard connectivity services of talk, text, and data to include international calling, insurance, and other value-added services.  For more information visit and follow us on Facebook and Twitter.